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Privacy Policy

Techfetch RPO Services is one of the most reputed job portals in the world. Corporations across the globe use our services to post vacant positions, evaluate and employ skilled human resources. Integrated talent sourcing is among the attributes of Techfetch RPO Services that allows us to stand out from our competitors. Our error free and professional approach to this task has created a substantial base of loyal clients, including employers as well as prospective employees.

Definitions:

  1. "Techfetch RPO”, "we”, "us”, or "our” shall refer to Techfetch RPO Services.
  2. “Prospective Employee/Employees” shall mean the candidates applying for jobs with the Customers and/or the employees of the Customer who are evaluated through the Services provided by Techfetch RPO Services.
  3. “Customer/s” shall refer to the corporates that avail the Services of Techfetch RPO Services.
  4. “Services” shall mean the services provided by Interview Mocha.
  5. “Site” shall mean rpo.techfetch.com
  6. “User/s” shall mean those who visit the Site, contact us through the Contact Us option or provide their details and sign up for an account or Services on the Site.
  7. “you”, “your” shall mean the User or the Customer depending on the context.

The way you use our services and all disputes related to privacy will be subject to this Privacy Policy and the Terms of Service presented on our Site.

You are requested to read this Privacy Policy carefully

If you are a resident of the EU, you must note that this Privacy Policy has been created as per the legal obligations mandated by EU General Data Protection Regulation (“GDPR”).

If you are a Non-EU resident and you continue to use the Services or access the Site, you agree to this Privacy Policy by default. If you do not agree with this Privacy Policy, you may not avail the Services or access the Site.

To make it easier for you to analyze and comprehend all portions of this Privacy Policy that are applicable to you, we have divided the Privacy Policy into two different parts that are specifically applicable to the Customers (Part A), and the Users (Part B). Part C shall apply to both the Customers and Users.

Part A

This part is applicable to the Customers that avail our Services.

1. Information We Collect

You must note that when you use our services, we process the information received from the Prospective Employee/Employees as a data processor only as per the directions given by you. You will have control over any information that we receive from you if you are a Prospective Employee/Employees. We will use it to provide you the Services you require.

You must also note that we may get specific data which may include pieces of personal information about the Prospective Employee/Employees if you choose the relevant options on the Site and you agree that you shall be liable for getting all the necessary validations from the Prospective Employee/Employees as required; such validations shall include the consent required under Art 9 (2) (b) of the GDPR to process any information relating to racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric or health data of the Candidate/Employee as specified in Art. 9 of the GDPR.

To keep things clear, in Part A, the aforementioned information of the Candidates/Employee shall be referred to as “Personal Information”.

Legal Standing (for residents of the EU): We will not process any Personal Information in the absence of lawful reasons. We will process such Personal Information only on the legal bases of consent [as provided in Art. 6 (1) (a) of the GDPR], contract [as provided in Art. 6 (1) (b) of the GDPR], or on the basis of our legitimate interests [as provided in Art. 6 (1) (f) of the GDPR], provided that such bases are not made redundant by the rights of privacy which all Prospective Employee/Employees enjoy.

2. Methodology for Using Your Information

We may utilize the Personal Information for the reasons as mentioned below:

Providing the Services, you require – We may use the Personal Information to provide our Services to you; to contact you, including via email, about your use of our Services; to provide answers to your queries; and for other customer service objectives.

To Safeguard the Rights and Interests – We reserve the right to use your Personal Information to safeguard the rights and interests of Techfetch RPO Services as well as our customers. We may also use your Personal Information to implement the terms and conditions of this Privacy Policy.

Fulfilling legal compliances - We also reserve the right to provide your Personal Info as a means to complying with our legal obligations/ court orders/ requests by Govt. authorities.

3. To Whom Do We Disclose Your Information

We may disclose the Personal Information, in the ways as mentioned below:

Mergers and acquisitions, bankruptcy - Techfetch RPO Services may disclose your information to another legal person if we are acquired by or merged with another entity. In case, we sell or transfer a business unit or assets to another company, as part of a bankruptcy proceeding your Personal Information is liable to be transferred.

Legal Compliance - We may provide Personal Information to other entities / organizations to comply with the law, regulation, judicial proceeding, subpoena, court order, or other legal process, including informal law enforcement or governmental requests for information.

Protecting Rights and Interests - We reserve the right to provide your Personal Information where it is expedient from a legal point of view to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms and Conditions or this Privacy Policy, or as evidence in criminal cases or civil suits in which we are involved.

Aggregate and De-Identified Information - If the relevant statutes permit, we may provide aggregate, anonymous, or de-identified information for purposes relating to marketing, advertising and research.

4. How Long Do We Reserve Our Rights on Your Personal Information?

We will hold the Personal Information for as long as it is necessary to be retained for providing required Services and to fulfil the legal obligations placed on us.

If there is a reasonable request from you to delete your Personal Information it might be granted keeping in view the above section. You must understand the possibility of latency in deleting Personal Information from our servers. If you desire detailed information in this regard you can contact support@techfetch.com

Rules Regarding Updating Personal Information and Deleting it When an employee(s) applies to you for evaluation and requests their Personal Information modified or deleted by writing to you, then you may do so. When you get any such applications from the Prospective Employee/Employees you may contact us by writing to support@techfetch.com requesting us to do the needful changes regarding Personal Information of the Candidate/Employee. The task will be completed within 30 days of the request.

The same process by writing to us at support@techfetch.com must be followed when an Employee / Employees wants to withdraw their consent. You must bear in mind that retrieval of deleted Personal Information is not possible.

Part B

This part is applicable to the Users of the Site.

1. Information We Collect

Information You Provide Us - Depending on your interactions with our Site (such as the use the “Contact Us” or “Sign up” feature of our Site), you may provide us your name, username, email address, and country of residence and other personal information. Please make sure that any personal information you share with us is accurate and up to date information. If you are sharing any personal information on behalf of a third person, you should ensure that you are authorized to do so.

Information About You We Obtain from Third Parties - We may obtain certain information about registered administrator accounts from a third party system to determine IP address location information, or from a third party system (such as a recruiter) that integrates with our system that sends us data via our API to allow you to use the Services on our Site.

Information We Collect Automatically - We automatically collect information through your use of our Site using cookies and other technologies. This information may include, without limitation, your domain name, operating system, settings and system configurations, IP address, the webpages you access within our Site, the website that led you to our Site, the website to which you go after leaving our Site, the dates and times you access our Site, and web log data. You can refuse the use of cookies by selecting the appropriate settings on your browser software.

You may browse and use certain portions of our Site without directly providing us with any personal information. Certain features, however, may only be used by the Customers that are registered users.

We also collect certain non-personal information on the way you use the Site, through tools such as described below. This is done primarily to enhance the user experience. These tools collect certain information which helps us understand how many visitors have visited the Site and also, their behaviour.

Clear GIFs, pixel tags and other technologies - Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, which are embedded invisibly on web pages. We or our service providers may use clear GIFs (also known as web beacons, web bugs or pixel tags), in connection with our Site to track the activities of Users on our Site, help us manage content, and compile statistics about usage of our Site. We or our service providers may also use clear GIFs in HTML emails to our Users, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

Local Storage Objects - We may use Flash Local Storage Objects ("Flash LSOs”) to store your Site preferences and to personalize your visit. Flash LSOs are different from browser cookies because of the amount and type of data stored. Typically, you cannot control, delete, or disable the acceptance of Flash LSOs through your web browser. For more information on Flash LSOs, or to learn how to manage your settings for Flash LSOs, go to the Adobe Flash Player Help Page, choose "Global Storage Settings Panel” and follow the instructions. To see the Flash LSOs currently on your computer, choose "Website Storage Settings Panel” and follow the instructions to review and, if you choose, to delete any specific Flash LSO.

Google Analytics- We use service providers, such as Google Analytics which is a web based service provider by Google Inc. (“Google”) and provides demographics and interest’s reports as well as advertising reporting features, to evaluate the use of our Site and our Services. Google Analytics uses cookies, text files that are stored on your computer and enable analysis of your use of the Site.

The information generated by the cookie about your use of this Site are usually transferred to a server of Google in the US and stored there. In case of activation of IP anonymization on this Site your IP address from Google will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area.

Only in exceptional cases is the full IP address is transmitted to a Google server in the US and shortened there. You can refuse the use of cookies by selecting the appropriate settings on your browser software. You can also prevent the data generated by the cookie and related to your use of the Site to Google and the processing of these data by Google.

For the sake of brevity, for the purpose of Part B, the aforementioned information which is personally identifiable to you and collected by us under points a, b, c, d and e above shall be referred to as “Personal Information”.

Accuracy of information. Please make sure that any Personal Information you share with us is accurate and up to date. If you are sharing any Personal Information on behalf of a third person, you should ensure that you are authorized to do so. As per the provisions of the GDPR we shall be considered the Controllers of the aforementioned Personal Information.

2. What Do We Do With Your Personal Information?

We use the Personal Information for the following purposes: if you provide your Personal Information for setting up an account, we shall create an account for you and to provide you with the Services; to inform you about our Services and to respond to your requests; for creation or development of business intelligence or data analytics in relation to the Services provided by us (for this purpose we may share the Personal Information with certain software or tools available online); to manage our relationship with you; to provide you information that we may believe may be of your interest; for internal record keeping; and to comply with our legal or statutory obligations.

Legal Basis (for people from the EU): We will not process your Personal Information without a lawful basis to do so. We will process your Personal Information only on the legal bases of consent [as provided in Art. 6 (1) (a) of the GDPR], contract [as provided in Art. 6 (1) (b) of the GDPR], or on the basis of our legitimate interests [as provided in Art. 6 (1) (f) of the GDPR], provided that such interests are not overridden by your privacy rights and interests.

3. Who Do We Disclose Your Personal Information To?

We do not sell, rent, share, distribute, lease or otherwise provide your Personal Information to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Information in the following cases:

Service Providers: We reserve the right to transfer your Personal Information with the service providers who work with us in connection with operating the Site and/ or providing the Services. All such service providers are subject to stringent confidentiality restrictions consistent with this Privacy Policy.

Merger or Acquisition: We may transfer your Personal Information if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Website, to a third party. Any such third party or resultant entity that receives your Personal Information shall have the right to continue to use your Personal Information in line with the purposes set out herein. In the event of such a sale or transfer, we may notify you.

Legal and Regulatory Authorities: We may disclose your Personal Information in order to comply with our legal obligations/ court orders/ requests by Govt. authorities.

4. Transfer of Your Personal Information Across Borders (for EU Residents)

Please note that your Personal Information may be transferred outside the country in which you are located, including to United States of America. We have a worldwide presence through our sister concerns/ regional sales/ delivery centers. The Personal Information we collect (of EU residents) might be processed outside the EU at a secure center located in the USA. We collect and transfer Personal Information outside the EU in accordance with EU data protection laws. We will ensure that any such transfers of Personal Information (outside the EU) will be in accordance with the GDPR. If you have questions, please write to us at support@techfetch.com.

5. How Long Do We Retain Your Personal Information?

We endeavor to only collect Personal Information that is necessary for the purposes for which they are collected, and to retain such Personal Information for no longer than is necessary for such purposes. The length of time for which the Personal Information is retained, and criteria for determining that time, are dependent on the nature of the Personal Information and the purpose for which it was provided. Subject to this section, we will try to delete your Personal Information upon reasonable written request for the same. Please note, however, that there might be latency in deleting Personal Information from our servers. For more information on where and how long your Personal Information is stored, please contact support@techfetch.com.

Part C

This shall apply to both the Customers and Users of the Site.

1. Our Security Measures

Your Personal Information is stored on Microsoft Azure Cloud located at US, Singapore and Europe. Although we provide appropriate firewalls and protections, we cannot warrant the security of any Personal Information transmitted as these systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and we take no liabilities or responsibilities for it. You are required to be careful to avoid “phishing” scams, where someone may send you an e-mail that looks like it is from us asking for your Personal Information.

2. Children

Our Site is not targeted to children under thirteen (13) years of age (sixteen (16) for EU residents unless provided otherwise by applicable law) nor do we knowingly collect personal information from children under thirteen (13) (sixteen (16) for EU residents) unless provided otherwise by applicable law). If we discover that a child’s data is in the system without adult consent, we will promptly delete such Personal Information from our systems. We encourage children to obtain their parent's or guardian's permission before sharing personal information with any website.

3. Your Choices

We take reasonable steps to ensure the Personal Information that Techfetch RPO Services collects, uses or discloses is accurate, complete and up-to-date. You as a subscribed User may modify your Personal Information by updating your account on our Site or through our Contact Us page on the Site. On request, we will give you access to the Personal Information we hold about you. If any Personal Information we hold about you is out of date or inaccurate, we encourage you to let us know by contacting us using one of the methods listed above and ask us to correct it. Additionally, you have the right to have us erase/delete your Personal Information, right to restrict us from processing such Personal Information, right to object to our use of your Personal Information. If you would like to exercise ANY of these rights, please contact support@techfetch.com. If you are a resident of the EU, you have the right to lodge a complaint with a data protection authority. If you are a registered User, we may send, (with your prior consent if you are outside the EU), periodic informational emails to you. You may opt out of such communications at any time by following the opt-out instructions contained in the email. Please note that it may take up to five

(5) business days for us to process opt-out requests. If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any Services you have requested or received from us provided that you have not opted-out of receiving such emails.

4. Links to Other Websites

This Site contains links to other websites. We are not responsible for the information handling practices or content of these external websites. Please ensure that you read the terms and conditions and privacy policies of these third parties before using such websites.

5. Limitation of Liability

To the extent permissible under the law, we shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, information, details or other intangible losses (even if we have been advised of the possibility of such damages), arising out of this Privacy Policy.

6. Governing Laws and Dispute Resolution

This Privacy Policy shall be construed and governed by the laws of the USA without regard to principles of conflict of laws. Any dispute arising between you and us shall be submitted to the arbitration to be conducted in the USA in English language, in accordance with the provisions of Arbitrations laws applicable in USA. The award made by the Arbitration Tribunal in pursuance thereof shall be binding on you and us. The dispute resolution and arbitration process mentioned in this section shall not prohibit parties from approaching the courts for appropriate interim reliefs. Parties further agree that the courts in USA shall have an exclusive jurisdiction over such disputes. For any EU residents, this Privacy Policy shall be governed by the provisions of the GDPR.

7. Changes to This Policy

We may modify this Privacy Policy occasionally. We shall provide information about all the significant changes in the Privacy Policy by email. You must read this Privacy Policy from time to time to stay up to date about it.

8. Contact Us

If you have any queries about this Privacy Policy, you can contact our Data Processing officer at support@techfetch.com.

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